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Direction on Telecommunication Tariffs


As part of the Authority's functions to promote and maintain fair and efficient market conduct and effective competition in the telecommunications market sector, the Authority issued Direction 2020-1: Direction on Telecommunication Tariffs on 12 February 2020.  Direction 2020-1 was issued to Licensees engaged in the provision of public telecommunications infrastructure and/or public telecommunications services.  This revoked Direction No.1 of 2015: Direction to Rationalize Tariff in Brunei Darussalam's Mobile Communications Market. 

Direction 2020-1 requires Licensees to ensure that: 

  1. Customers and End Users must not be charged for incoming voice calls.
  2. Interconnection arrangements are made on a Sender Keeps All (SKA) basis.
  3. There is no price difference for voice services and messaging services originating and terminating on local fixed telecommunication networks, regardless of whether the End-User is on a prepaid or post- paid plan. 

This Direction has been revoked by the implementation of new regulatory instruments in relation to competition which took effect on 20 February 2023.

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