Solutions
Customer Relation Management Systems
What does CRM do?
Most CRM software stores your customer data centrally so everyone can see customer records and quickly find contact information, order history, or details of previous interactions. Some CRM software allows you to schedule marketing activities and set reminders.
Is it right for your business?
CRM could be good for you if you…
Want to analyse your customers according to location, demographic, buying preferences etc
Rely on emails, sticky notes, spreadsheets and manual processes to follow up leads
Need to keep a closer eye on key sales metrics to motivate or reward your sales team
Are keen to see which sources are driving the most sales and tweak your campaigns or website
Want to keep track of what’s been said to customers by which team members and when
Have a long sales cycle and want to to keep track of prospects in the pipeline
CRM might not be right for you if you…
Are a one man/woman band or you don’t have sales activities and teams to manage
Only get a few leads a week, your sales cycle is short, or you don’t seek repeat business
Have a few large customers who you can manage easily by yourself
What benefits does it offer?
Your sales team will be able to serve more customers, making use of streamlined processes and more automation. Your team can focus on developing leads and being proactive, with less time spent on paperwork
Your customers will receive better customer service, increasing retention and sales per customer and reducing complaints. You will have more clarity around sales processes will help ensure all documentation is in place, preventing errors and improving security and compliance
All your customer information will be in one place enabling you to better understand customers and serve them better. You will be able to look across your whole customer base more easily, allowing better reporting, forecasting, and more data driven decision making. Your sales team will be more able to collaborate, working together to serve customers and increase sales
You will be less reliant on individual sales people, with all your information in one place you will be more able to deal with absences or departures. Your sales team will be able to work remotely
You will be able to serve more customers, which may give you access to new opportunities or new markets. You may be able to deal with more complex customers, for example a system may contain tools that allow you to work with overseas clients or operate in different currencies
Find the right partner to implement CRM for your business
We will work closely with our partners and businesses to focus on helping industries and businesses capture the opportunities, unlock the potential of technology, and accelerate digital transformation success
Alif Technologies Sdn Bhd is an internationally-acclaimed ICT company in Brunei and leading provider of system integration solutions.
With a main office in Brunei and a subsidiary company in India, we have led the pack in providing ICT-related services internationally, including paperless solutions, knowledge management solutions, and workflow integration. Our company boasts providing unparalleled service to Fortune 500 companies with cutting-edge solutions for software development, workforce management, and high-end security.
Solutions:
- ERP
- CRM
- Finance & Accounting
- HR and Payroll
- Sales
- HelpDesk
- Purchasing
- Website
- e-Commerce
- Point of Sale,
- Manufacturing
- Warehouse and Inventory Management
- Project Management,
- Automation
- Loan Processing
- Dashboard and Analytics
Website:
Established in 2001, Dynamik Technologies rebranded from its former identity (formerly known as BAG Networks) in October 2018. Aside from its literal definition as “a force of positive energy, change and progress”, the name Dynamik is actually made up of ‘D’ and an anagram of “MINYAK” (meaning ‘oil’ in Malay). “D” is in honour of “Darussalam”, the Abode of Peace, as well as to highlight the importance of data. The anagram ‘MINYAK’ refers to IT as the new black gold of the digital economy and fueling the nation’s momentum of transformation with technology.
Solutions:
- Web & E-Commerce
- Finance & Accounting
- HRMS
- POS
- CRM
- ERP
- Warehouse & Inventory
Website:
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LWD focused on delivering technology, innovation and value to help address clients’ business challenges. With expertise in all aspects of software development and digital solutions, LWD strive to deliver the best solutions for each unique problem.
Solutions:
- Web & E-Commerce
- CRM
- Mobile Applications
Website:
Modasys Technology is a mobile media and content service provider company established since August 2007, serving the Brunei Telecommunications industry with products ranging from consumer mobile content to carrier infrastructure systems and gateways.
Solutions:
- CRM
- Finance & Accounting
- POS
- HRMS
- Warehouse & Inventory
- ERP
- Web & E-Commerce
- Analytics
Unique problems require tailored solutions. Our bespoke software allows you to bridge specific gaps in your operations instead of trying to fit the way you work into ready-made solutions.
Solutions:
- HRMS
- CRM
- ERP
- Finance & Accounting
- Web & E-Commerce
Website:
Yi Ecomodern Solutions Sdn Bhd (YES) started its business operations in Brunei Darussalam since 1998, and was subsequently incorporated in 2004. The main mission of YES is to provide quality, reliable, and cost effective ICT solutions to both the public and private organizations by tapping into internationally proven technologies and solutions. YES aspires to become the most sought after partner for business collaborations and local support at the back end, and the most preferred solution provider for government agencies at the front end.
Solutions:
- Analytics & Big Data
- AR, VR & MR
- Automation
- CRM
- Web & E-Commerce
- ERP
- E-Payment
- Finance & Accounting
- HRMS
- Warehouse & Inventory
Website:
This listing is not to be taken as a form of endorsement or recommendation by the participating government agencies. Companies are reminded to carry out due diligence when engaging vendors