Deployment of Email Exchange Online for AITI

AITI is seeking a Vendor to deploy and migrate AITI’s existing on‑premises email services to a secure, scalable online email platform to enhance reliability, accessibility, and operational efficiency.

The objectives are to:

1. Deploy a secure and reliable online email service to replace the existing on‑premises email infrastructure;
2. Migrate all email data, mailboxes, and configurations from the on‑premises environment to the online platform while ensuring data integrity and security;
3. Improve email service availability, scalability, and resilience, including enhanced disaster recovery capabilities;
4. Enhance email security through built‑in cloud security features, compliance controls, and regular platform updates;
5. Enable seamless access to email services for users from any location and device, supporting modern and remote work practices;
6. Integrate the online email service with collaboration and productivity tools to improve user efficiency;
7. Ensure minimal disruption to business operations through careful planning, phased migration, and effective change management; and
8. Provide user communication, training, and support to ensure a smooth transition.

The high-level scope of work involves:

• Provision of Microsoft 365 and Exchange Online Licence;
• Migration of Email System from On-Premise to Online;
• Deployment and Configuration of Microsoft 365 Core Services and Security;
• Training;
• Decommission of Old Email System;
• Option to Refresh and Upgrade of Active Directory and related systems and services, if required and applicable;
• Acceptance Tests;
• Provision of Warranty;
• Provision of Maintenance and Support Services; and
• General Requirements.