Consultation on Regulatory Documents for the Postal Sector in Brunei Darussalam
The Authority for Info-communications Technology Industry of Brunei Darussalam (AITI) conducted a consultation on two (2) key regulatory documents: the Service Code for the Public Postal Licensee (PPL Service Code) and the Code of Practice for Mail Integrity (Mail Integrity Code). These codes aim to enhance postal service quality and safeguard mail integrity across Brunei Darussalam. The PPL Service Code sets standards to promote consumer welfare and ensure universal service obligations, while the Mail Integrity Code establishes security measures, handling procedures, and reporting requirements to protect postal articles and improve operational efficiency. At the close of the consultation, AITI received two (2) responses, with no substantive feedback provided. Both codes took effect on 1 December 2025.